If you have been scammed

It happens to careful people too. Act quickly:

• Call your mobile money provider or bank immediately to try to stop or reverse the payment.
• Report it to the police and keep the reference number.
• Report it to the regulator whose name the scammer used.
• Save the evidence: messages, numbers, screenshots and receipts.
• Warn others. You can report a scheme on our Is this legit? page, and we'll publish a warning after checking it, without your name.

Be extra careful afterwards: people who promise to 'recover your money' for a fee are often scammers too.